Designed for:

Staff exposed to trauma disclosures or the support of those who are trauma experienced. 

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This course can be deilivered in person, or online, in a single full day or broken down into modules over several sessions.  

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1-Day Foundational Training

Trauma is everyone’s business - and we all have a part to play.

This accessible, engaging training supports staff in any sector to better understand trauma, respond with compassion, and help create safer, more supportive environments for everyone.

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Trauma doesn’t just live in clinical settings - it shows up in housing services, schools, hospitals, job centres, justice systems, helplines, and everyday conversations. And we all carry it, in different forms. This training invites staff to recognise trauma not as a problem to be fixed, but as a reality to be understood - and to work with people, exactly where they’re at.

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The course is rooted in current UK best practice and is informed by the evidence base behind the Transforming Psychological Trauma Framework (Scotland). It draws on real-life scenarios, guided reflection, and practical strategies that can be applied across all kinds of roles and workplaces.

Our training is delivered by experienced professionals who’ve worked directly with trauma, and who bring warmth, clarity, and confidence as skilled facilitators.

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Learning Outcomes

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By the end of this session, participants will be able to:

• Recognise trauma and its impact on thoughts, emotions, and behaviour

• Spot common trauma responses in everyday work

• Understand and apply the five trauma-informed principles

• Identify and avoid practices that may re-traumatise

• Use simple, effective responses to support people in distress

• Respond calmly and compassionately to challenging behaviour

• Reflect on personal boundaries and emotional reactions to trauma

• Collaborate with others to improve support and reduce harm

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