The Small Print
Should you wish to discuss or query any of the content below, or update any of your preferences/information, please email us: firstname.lastname@example.org
1. ABOUT US
Capital Care Training (CCT) has a principal office at 20 Rowberry Walk, Prestonpans, EH32 9GH.
2. APPLICATION OF TERMS
By placing an order either through the CCT Website (“Site”) you accept these Terms and offer to buy the Services from and enter into a binding contract with CCT. Your order constitutes an offer to CCT to buy the requested services. All orders are subject to acceptance by CCT, and you will confirm receipt of your order by sending you an email acknowledgement of your booking. A contract will only be formed between CCT and you once you receive the Email Order Confirmation.
Unless otherwise agreed in writing, these Terms are the only conditions upon which CCT is prepared to supply the training to you. These Terms shall constitute the whole agreement between CCT and you, and shall govern the contract between CCT and you, to the entire exclusion of all other terms or conditions (including your terms and conditions or those implied by trade, custom or practice).
The Services are the educational and training courses offered on the Site and under the Contract (the “Services”).
In consideration for the Services, you agree to pay the Supplier the Price in accordance with the Payment Clause 5 below. The price is payable by you to CCT under the Contract for the full and proper performance by the Supplier of the Contract (the “Price”).
CCT reserves the right to amend the specification of Services or withdraw Services products from the Site at any time.
VAT, if applicable, will be charged at the current rate applicable at the time your payment is processed, where appropriate.
CCT reserves the right to amend its Prices without prior notice and the Price applicable to the Services shall be the Price stated on the Site at the time you received the Order Confirmation. If you have placed an order and CCT subsequently requires to vary the Price of the Services, the Supplier will honour the Price for the Services detailed in your Order Confirmation.
CCT will endeavour to supply the Services on the dates outlined on the Site and will advise you of any anticipated changes to, delays with the course dates, or the dates otherwise agreed with you. However, CCT does not accept liability for the consequences of any change or delay to course dates provided that reasonable notice of such changes or delay has been given to you.
5. PAYMENT AND DELIVERY
For some courses, a deposit may require to be paid in order to secure the booking of the course (“Deposit Courses”). You will be advised at the time of booking if a Deposit is required.
If a deposit is required, a payment of a percentage of the Price will be requested at the time of booking the course (the “Deposit”). The amount of Deposit will be notified to you by CCT at the time you make a request to book the course.
For some courses, a Deposit will not be required to be paid in order to secure the booking of the course (“Non-Deposit Courses”). You will be advised at the time of booking if a Deposit is not required. If a Deposit is not required, payment will be requested by invoice for payment (the “Invoice”) which will be sent to you by email following acceptance of your order by the Supplier. Payment for the Services can be made by BACS transfer or online secure card payment. Details of the CCT's bank account payee can be found on the Invoice.
For Non-Deposit Courses, payments are subject to the following conditions:
All invoices will be raised up on the day of delivery unless otherwise specified
Payment must be made within 30 days of the invoice date unless otherwise specified on the invoice. You will be informed at the time of booking if your invoice is due ahead of the typical 30 day window.
If you fail to make any payment due to CCT under this Contract, CCT can cancel the order for future courses and will notify you by email.
Your Order Confirmation will contain confirmation of acceptance of your order, a summary of your order details and course details.
The Prices for candidates undertaking a course include student learning support materials, which will be provided to course attendees on or prior to the Course Start Date.
The Prices shown on the Site a are the standard prices. Actual charges may vary.
Standard courses are capped at a maximum of 12 attendees, unless otherwise agreed at time of booking. Additional places will be charged at a per head fee, but CCT will reserve the right to refuse entry to additional attendees if their presence affects the trainer's ability to deliver the course content in the designated time frame, or reduces the quality of any necessary assessments. If you suspect that there may be more than 12 people in attendees, please contact us for an updated quote before the course date.
CCT reserves the right to withhold course certificates until the Price has been paid in full.
6. TRANSFERS, CANCELLATIONS, REFUNDS AND LIABILITY
Attending training at a CCT venue:
If you need to transfer to another course the following charges will apply dependant on the notice period given:-
· First transfer, made more than three weeks prior to the course start date – no charge
· Subsequent transfers prior to the course start date – £25
All transfers must be taken within a period of 6 months from original course start date.
Training delivered on customer premises or an agreed venue
If you need to transfer to another date the following charges will apply dependant on the notice period given:-
· If less than two weeks notice is given 50% of the full fee will be charged.
· Between two and four weeks notice, 25% of the full fee will be charged.
· More than four weeks notice, there will be no charge.
· Cancellations made by you after a transfer has been made will be charged at the full course cost plus the transfer fee.
Attending training at a CCT venue:
Should circumstances require you to cancel your order and you are unable to transfer your booking to another date at the time of cancellation the following charges will apply:
· Less than one week prior to the course start date – 100% of course cost
· Between one and two weeks prior to the course start date – 50% of course cost
· Between two and three weeks prior to the course start date – 25% of course cost
· More than three weeks prior to the course start date – No charge
Training delivered on customer premises or an agreed venue:
For training on customers’ own premises or an agreed venue should circumstances require you to cancel this booking the following charges will apply:-
· If less than two weeks notice before the training course is due to start the full fee will be charged.
· Between two and four weeks notice, 50% of the full fee will be charged.
· More than four weeks notice, there will be no charge.
· If no notice is given, the full cost of course will be charged.
Cancellations made by you after a transfer has been made will be charged at the full course cost plus the transfer fee.
Any cancellations must be made in writing and received by CCT before the Course Start Date and in accordance with the timescales outlined above.
If CCT requires to cancel the course for any reason, you will be given as much notice as possible and you will be entitled to either a free transfer to another course or a full refund of the Price or Deposit paid.
If you do not attend a course, and you have not provided CCT with any notice for your reason for non-attendance, the full course fee for the Services remains payable.
Late arrivals/missed sessions
If you arrive late for a course or are absent from any session, the Supplier reserves the right to refuse to accept you for training or to issue a certificate of completion of training, if CCT feels you will gain insufficient knowledge or skills in the time remaining. In all such cases, the full course fee remains payable.
To book to attend an Epilepsy Awareness and Administration of Buccal Midazolam refresher course you must hold a current and valid Epilepsy Awareness and Administration of Buccal Midazolam certificate which evidences meeting the June 2019 ESNA guidelines. If requested, you must be able to provide proof of your current and valid certificate. If your certificate is not valid you may not be accepted and refused entry. If you are refused entry on this basis the full course fee will be charged.
Refunds, if applicable, will only be made:
If you paid by cheque or BACS transfer, directly to your bank account.
CCT shall, in no circumstances, be liable to you in contract, delict (including negligence) warranty or otherwise, in respect of any of the following losses or damage (whether such losses or damages were foreseen, foreseeable, known or otherwise):
· losses that were not foreseeable to both parties when the contract was formed;
· losses that were not caused by any breach on the part of CCT;
· loss of business profits, salary, business revenue, goodwill, or anticipated savings; or
· loss which could have been avoided by you through reasonable conduct.
CCT shall, in no circumstances, be liable to Business Customers in contract, delict (including negligence) warranty or otherwise, in respect of any of the following losses or damage (whether such losses or damages were foreseen, foreseeable, known or otherwise) for any indirect or consequential loss or damage.
A charge of £5 will be made for each certificate that requires to be reissued and then posted to candidate. Payment will be required at the time of request. E-copies are available free of charge.
The Contract may be terminated by CCT with immediate effect if:
· you fail to pay the Price in accordance with these Terms and subject to the Payment terms and conditions outlined above
· you in any way bring into disrepute the name, the reputation, the interests of, the employees of or the goods and Services of CCT.
The Contract may be terminated by either party by written notice with immediate effect if either of the following has occurred and is continuing:
· either party commits a material breach that it fails to remedy within 30 days of being requested to do so by the other party; or
· either party ceases to carry on its activities, becomes unable to pay its debts when they fall due, becomes or is deemed insolvent, has a receiver, manager, administrator, administrative receiver or similar officer appointed in respect of the whole or any part of its assets or business, makes any composition or arrangement with its creditors, takes or suffers any similar action in consequence of debt, an order or resolution is made for its dissolution or liquidation (other than for the purpose of solvent amalgamation or reconstruction) or enters into liquidation whether compulsorily or voluntarily or shall suffer any analogous event under any jurisdiction which it is.
Notwithstanding termination of the Contract for any reason you will continue to be liable for that proportion of the price attributable to those Services provided up until the date of termination.
Complaints can be made directly by contacting the co-ordinator by phone or email (email@example.com) or Training Manager (firstname.lastname@example.org) and will be responded to within 2 working days. The full complaints procedure can be read here.
9. DATA PROTECTION
All warranties, conditions and other terms whether express or implied by statute or common law are, to the fullest extent permitted by law, excluded from the contract.
CCT may at any time assign the Contract or any of the Supplier’s rights or obligations under it.
12. FORCE MAJEURE
The Supplier reserves the right to defer the Course Start Date or to cancel the Contract if it is prevented from or delayed in carrying on its business by acts, events, omissions or accidents beyond its reasonable control including, without limitation, strikes, lock-outs, or other industrial disputes (whether involving the workforce of CCT or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, environmental or ecological event (including without limitation volcanic ash), storm or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials.
13. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications CCT sends to you should be in writing. When using the Site, you accept that communication with CCT will be mainly electronic. CCT will contact you by e-mail or provide you with information by posting notices on the Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that CCT provides to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
CCT has to right to revise and amend these Terms from time to time without notice.
15. THIRD PARTY RIGHTS
Save to the extent expressly set out in the Contract, the Contract is not intended to nor shall it create any rights, entitlement, claims or benefits enforceable by any person that is not a party to it.
16. GOVERNING LAW
18.1 The Contract shall be governed by and construed in accordance with Scots law and the parties hereby submit to the exclusive jurisdiction of the Scottish courts.